Professional car care, on demand and on your schedule.

The core commercial model was built on Stripe with three subscription tiers — Monthly (1 credit per month, 12+ washes per year, priority booking, add-on credits), Bi-Monthly (1 credit every 2 months, 6+ washes per year, most popular for second cars), and Quarterly (1 credit every 3 months, 4+ washes per year). Credits are allocated per billing cycle with rollover logic for unused credits. Stripe handles auto-renewal across all tiers with configurable billing dates, while early termination triggers penalty logic applied at cancellation. Admin tools allow plan management, credit overrides, and manual cancellations for edge cases.

Two distinct application experiences were built — one for customers and one for technicians — across web (Next.js) and mobile (React Native). The customer app handles profile creation with car type, saved home and work addresses, subscription management, credit balance and top-up history, calendar-based availability view, booking with specific or any-available technician, reschedule flow, and post-service rating and in-app tipping. The technician app covers identity verification onboarding, availability calendar management, zip code coverage configuration, service tier setup by car type, booking accept/reject/reschedule, earnings tracking, and Stripe Connect payout dashboard.

The booking engine supports two modes: customers pick a specific certified technician from available profiles, or choose 'Any Available' — triggering automatic assignment to the lowest-active qualified technician in the customer's zip code. The calendar integrates real-time availability across all technicians, preventing double-booking while surfacing accurate slots. Auto-reschedule fallback handles technician unavailability post-confirmation, with SMS and email alerts triggered automatically to both parties at every state change.

A weather-triggered rescheduling system was built — when rain or adverse conditions affect a scheduled wash, the platform automatically reschedules the service at no extra cost to the customer, notifying both the customer and technician via Twilio SMS and SendGrid email. This reduces support burden and protects the platform's satisfaction guarantee without requiring manual operator intervention.

Five distinct policy types were built into the platform with dedicated policy pages and enforcement logic — Service Area Requirements with zip code validation at booking, Weather Policy with automatic reschedule triggers, Wash Cancellation Policy with time-based cancellation rules and fee logic, Washer Policy covering technician conduct and service standards, and Subscription Cancellation Policy enforcing termination timelines and penalty application.

A structured onboarding flow was built requiring full identity verification before any technician goes live. ID and SSN submission, background check status tracking, and training completion are managed through a checklist-based admin approval workflow — ensuring every JustWashes technician is certified, insured, and professionally equipped before serving their first customer.

Stripe Connect handles all technician earnings — the platform collects customer subscription and booking payments, deducts the platform fee, and disburses technician earnings directly to their bank account on a configurable payout schedule. Technicians complete Stripe Connect onboarding during profile setup with full payout history visible in their earnings dashboard. Post-service in-app tipping is processed through Stripe and included in the technician's next payout run.

Cloudinary handles all platform media — hero video delivery on the marketing homepage, technician profile photos, and service imagery — with automatic format optimisation and responsive delivery across web and mobile. Three notification channels were integrated covering the complete service lifecycle: OneSignal push notifications for mobile booking alerts and status updates, Twilio SMS for technician assignment and real-time scheduling changes, and SendGrid transactional email for booking confirmations, subscription billing, and onboarding communications.