Real support. In real time. From women who get it.

icodelabs configured three separate Sharetribe transaction processes within the same marketplace — one for each service type. Each process has its own booking flow, confirmation logic, delivery method, and post-transaction handling. Live 1:1 Readings run as instant or scheduled sessions delivered via 100ms live video/audio; Recorded Readings let advisors record and deliver a reading asynchronously via Mux; Chat-Based Readings open as a real-time text session delivered via Socket.io. Buyers select their preferred service type from the advisor's profile and enter the appropriate flow — all from within the same mobile app experience.

100ms was integrated as the live video and audio infrastructure for 1:1 reading sessions. 100ms's sub-second latency is critical for the intimacy and real-time responsiveness that live psychic readings demand — where delays or buffering would directly undermine the service experience. Sessions are initiated on booking confirmation and terminated cleanly on session end, with Sharetribe transaction state updated accordingly.

A fully custom real-time chat system was built using Socket.io for the chat-based reading transaction type. The chat session opens on booking confirmation, maintains a persistent real-time connection for the duration of the reading, and closes on session completion — with the full conversation archived for both advisor and seeker.

For recorded readings, advisors record their session and upload it to the platform. Mux handles video processing, adaptive streaming, and secure delivery to the buyer post-transaction — with time-limited playback access ensuring recordings are not redistributed beyond the purchasing user.

A dual booking model was built supporting both instant sessions (connect with an available advisor immediately) and scheduled bookings (reserve a session at a future date and time). The engine manages advisor availability states across both booking types simultaneously — preventing double-booking while keeping instant availability visible to seekers browsing the platform in real time.

Between sessions, advisor availability and estimated wait time are surfaced to seekers before booking — setting expectations for instant session requests when an advisor is finishing a prior reading. The wait time system updates dynamically based on live session state, ensuring seekers see accurate availability rather than stale calendar data.

One of the most technically nuanced features of the build. During a live session, both the seeker and advisor can agree to extend the reading beyond the original booked duration. The extension flow triggers an additional Stripe payment charge mid-session, updates the transaction record in Sharetribe, and extends the 100ms session time — all without interrupting the live reading in progress.

OneSignal was integrated for targeted push notifications across the booking lifecycle — session reminders, advisor availability alerts, booking confirmations, recorded reading delivery notifications, and re-engagement prompts for seekers between sessions.